As you progress through your career you will find yourself needing to have a range of tough conversations. Facing up to and actually having these discussions is a skill that many of us struggle with; however, failing to address conflict in the workplace can often lead to frustration, decreased productivity and increased staff turnover. In this highly interactive workshop we will share strategies and insights for deciding which ‘tiger conversations’ are worth facing, and show you how to resolve conflict with courage and integrity.
- Understand how conflict arises and unhook yourself from counter-productive reactions
- Develop deep listening skills and learn how to prepare for difficult conversations
- Turn conflict into a rich opportunity to build greater connection and more empowered relationships